Privacy Policy
Introduction
At Sundarban Leisure Tourism, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website, engage with our services, or communicate with us. By using our services, you agree to the terms outlined in this policy.
Information We Collect
We collect various types of information to provide and improve our services to you, including:
Personal Information
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Identity Verification: Government-issued ID numbers, passport details, or other identification documents.
Non-Personal Information
- Technical Information: IP address, browser type, operating system, and device information.
- Usage Information: Pages visited, time spent on the site, links clicked, and other interaction data.
How We Use Your Information
We use the collected information for various purposes, including:
- Providing Services: To book your tours, process payments, and provide customer support.
- Communication: To send booking confirmations, updates, and promotional offers.
- Personalization: To tailor our services and offers to your preferences and interests.
- Improvement: To enhance our website, services, and customer experience.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in providing our services, such as payment processors, marketing agencies, and IT support.
- Legal Authorities: When required by law or in response to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather usage data. Cookies help us understand user preferences, improve website performance, and deliver relevant advertisements. You can control cookie preferences through your browser settings.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information.
- Correction: Correct any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information.
- Objection: Object to the processing of your information for marketing purposes.
- Restriction: Request the restriction of processing your information under certain circumstances.
- Portability: Request the transfer of your information to another organization.
To exercise these rights, please contact us using the details provided below.
Sundarban Leisure Tourism Details
Company Overview
Sundarban Leisure Tourism is dedicated to offering exceptional tour experiences in the breathtaking Sundarbans. Our knowledgeable guides and well-organized tours ensure you have an unforgettable adventure in this unique ecosystem.
Contact Information
- Call for Sundarban Booking: +91 8346839452 / +91 7548908911
- Address: Pakhirala Ferry Ghat Road Near Ariyan Hotel, Pakhirala, Gosaba, South 24 Pgs, West Bengal - 743370, India
- WhatsApp: wa.link/deh63g
Our Services
We offer a variety of tour packages tailored to different interests and preferences, including:
- Wildlife Tours: Explore the diverse flora and fauna of the Sundarbans, including the majestic Royal Bengal Tiger.
- Cultural Tours: Experience the rich cultural heritage of the local communities.
- Adventure Tours: Engage in exciting activities like boat safaris and trekking.
- Customized Tours: Tailor-made packages to suit your specific needs and interests.
Commitment to Sustainability
At Sundarban Leisure Tourism, we are committed to sustainable and responsible tourism practices. We work closely with local communities to ensure that our tours have a positive impact on the environment and contribute to the well-being of the residents.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@sundarbanleisuretourism.com
- Phone: +91 8346839452 / +91 7548908911
- Address: Pakhirala Ferry Ghat Road Near Ariyan Hotel, Pakhirala, Gosaba, South 24 Pgs, West Bengal - 743370, India
Conclusion
Your privacy is important to us, and we are committed to protecting your personal information. By understanding and agreeing to this Privacy Policy, you can enjoy our services with confidence, knowing that your data is secure and handled with care.
Detailed Breakdown of Information Handling
1. Collection of Personal Information
When You Book a Tour: When you book a tour with Sundarban Leisure Tourism, we collect your name, contact details, payment information, and travel preferences. This information is essential for processing your booking, personalizing your experience, and providing customer support.
When You Contact Us: If you reach out to us via phone, email, or WhatsApp, we may collect your contact details and any other information you provide during the communication. This helps us respond to your inquiries and improve our customer service.
When You Use Our Website: We collect technical information such as your IP address, browser type, and device details when you visit our website. This data helps us analyze website traffic, enhance site performance, and deliver a better user experience.
2. Use of Collected Information
Providing and Enhancing Services: The personal information we collect is primarily used to provide our tour services, process payments, and offer customer support. Additionally, we use this information to improve our services based on your feedback and preferences.
Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, special offers, and updates about new tours and services. You can opt out of these communications at any time.
Personalization: We use your data to personalize your experience with Sundarban Leisure Tourism, ensuring that the services and offers we provide align with your interests and preferences.
3. Sharing of Personal Information
Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services. These providers include payment processors, marketing agencies, IT support, and other essential service providers. We ensure that these third parties adhere to strict confidentiality agreements and use your information solely for the purposes of providing their services.
Legal and Regulatory Compliance: We may disclose your personal information to legal authorities or government bodies when required by law, regulation, or legal process. This includes cooperating with law enforcement agencies and complying with court orders.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the new owner. We will notify you of such changes and ensure that the new entity continues to protect your privacy according to this policy.
4. Data Security Measures
Encryption: We use advanced encryption technologies to protect your personal information during transmission and storage. This ensures that your data remains secure and inaccessible to unauthorized parties.
Secure Servers: Our servers are equipped with the latest security features and are regularly monitored for vulnerabilities. We employ firewalls, intrusion detection systems, and other security measures to safeguard your data.
Regular Security Audits: We conduct regular security audits and assessments to identify and address potential risks. Our commitment to continuous improvement helps us stay ahead of emerging threats and maintain the highest standards of data security.
5. Cookies and Tracking Technologies
Types of Cookies: We use different types of cookies to enhance your browsing experience. These include session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted. We also use third-party cookies for analytics and advertising purposes.
Managing Cookie Preferences: You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling cookies may affect the functionality of our website.
Tracking Technologies: In addition to cookies, we use tracking technologies such as web beacons and pixel tags to collect information about your interactions with our website and marketing emails. These technologies help us measure the effectiveness of our campaigns and improve our services.
6. Your Rights and Choices
Access and Correction: You have the right to request access to your personal information and correct any inaccuracies. To do so, please contact us using the details provided in this policy.
Deletion and Objection: You can request the deletion of your personal information or object to its processing for marketing purposes. We will comply with your request unless there are legitimate grounds for retaining the data, such as legal obligations or contractual requirements.
Restriction and Portability: Under certain circumstances, you can request the restriction of processing your information or its transfer to another organization. We will assess your request and respond accordingly.
7. Contacting Us
Customer Support: For any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our customer support team. We are here to assist you and ensure that your privacy is protected.
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- Email: info@sundarbanleisuretourism.com
- Phone: +91 8346839452 / +91 7548908911
- Address: Pakhirala Ferry Ghat Road Near Ariyan Hotel, Pakhirala, Gosaba, South 24 Pgs, West Bengal - 743370, India Read
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