At Sundarban Leisure Tourism, we are dedicated to safeguarding the privacy and security of your personal information. This Extended Privacy Policy outlines our commitment to transparency and compliance with data protection laws, and provides detailed information about how we collect, use, disclose, and protect your data when you use our services.

1. Introduction

Sundarban Leisure Tourism (“we” or “us”) operates this website and is committed to protecting your privacy. This Extended Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make inquiries, or book tours with us. By accessing our website or using our services, you consent to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information from you when you interact with our website or communicate with us, including:

  • Personal Information: Name, contact details (phone number, email address), billing information, and any other information you provide voluntarily when making inquiries or bookings.
  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and duration of visit.
  • Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, and track user activities on our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your bookings and reservations.
  • Communicating with you about your inquiries, bookings, and updates regarding our services.
  • Personalizing your experience by providing tailored recommendations and offers based on your preferences and booking history.
  • Improving our website functionality and user experience.
  • Marketing and promotional activities, including sending newsletters, special offers, and updates if you opt-in to receive them.

4. Data Security

We take the security of your personal information seriously and employ industry-standard security measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes encryption, firewalls, access controls, and regular security audits.

5. Sharing of Information

We may share your personal information with trusted third-party service providers to facilitate bookings, payments, transportation, accommodations, and other services related to your tour. These service providers are contractually obligated to use your information only for the purposes specified by us and to protect it in accordance with this Privacy Policy.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your data is no longer needed, we securely dispose of it to prevent unauthorized access or use.

7. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving promotional communications from us by following the unsubscribe instructions included in our emails or contacting us directly.

8. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If you believe that your child has provided us with personal information, please contact us, and we will promptly remove it from our records.

9. Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our website. Your continued use of our services after the changes have been made indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at the following address:

Sundarban Leisure Tourism Pakhirala Ferry Ghat Road Near Ariyan Hotel, Pakhirala, Gosaba, South 24 Pgs, West Bengal – 743370, India Email: [email protected] Phone: +918346839452 / 7548908911